Delivery Options Overview
Here is how we do it!
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
At Lewani, we know that fast delivery is crucial for a seamless shopping experience. That’s why we’re committed to delivering your items within two days of placing an order. Our quick delivery promise allows you to enjoy high-quality products without the long wait, making Lewani a trusted choice for all your needs.
However, while we strive to meet this 2-day delivery target consistently, certain factors can sometimes impact delivery times. High order volumes, regional demand surges, or delivery to remote areas can occasionally cause slight delays. When we experience these situations, we work closely with our logistics team to minimize wait times and keep you updated on the status of your delivery.
Why Delivery Times May Vary
Order Volume: During peak shopping seasons or promotions, orders can surge. While we plan ahead for these periods, there may be times when demand slightly affects our usual speed.
Location: For customers in remote or hard-to-reach areas, delivery may require a little extra time. We’re dedicated to reaching all our customers, but some regions may take an additional day or two to access.
Unforeseen Events: Weather conditions or logistical constraints can sometimes disrupt transport routes. In these cases, we communicate promptly and keep our customers updated.
Our Commitment to You
At Lewani, we value your trust and satisfaction. Our team is continuously improving delivery processes to ensure you receive your orders quickly and reliably. Should any delays occur, our customer support team is available to provide real-time updates and address any questions.
Thank you for choosing Lewani for a fast, affordable, and enjoyable shopping experience. Enjoy shopping more, and spending less—while we handle the rest!
FAQs
A: Placing an order on Lewani is easy! Browse our wide selection, add items to your cart, and proceed to checkout. Enter your shipping information, select your preferred payment method, and confirm your order. You’ll receive a confirmation email shortly.
A: Once an order is placed, we start processing it right away to ensure fast delivery. If you need to make changes, please contact our customer service team as soon as possible, and we’ll do our best to assist you.
A: Yes! We prioritize quality and affordability to ensure that our customers receive the best products available. All items go through quality checks before reaching you.
A: We aim to deliver orders within 2 days. However, in some cases, delivery may take a little longer due to high demand or remote location deliveries. You can track your order status through your account.
A: Currently, we only ship within select regions. Please check our shipping policy for the most up-to-date information on locations we serve. However you can always reach out to us via contacting us
A: Absolutely! Once your order ships, we’ll send a tracking number via email. Use this to follow your package's journey to your doorstep.
A: We accept returns within 5-7 days of purchase, provided the items are in original condition with tags. To initiate a return, please contact our support team or visit our Returns page for step-by-step instructions.
A: We have currenlty Cash on Devliery & Direct Bank Transfer.
A: Click on the “Sign Up” button on our website, enter your details, and follow the instructions to create your account. With an account, you can view order history, track orders, and manage your preferences.
A: Yes, you can shop as a guest! However, creating an account allows you to access additional features, such as order tracking and saved shopping preferences.
A: Our customer support team is here to help! You can reach us via email, phone, or the Contact Us form on our website. We’re available to assist with any questions or issues you may have.
