Privacy Policy for Lewani

Effective Date: 11/3/2024

At Lewani, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and make use of our services. Please read this policy carefully. By using our website, you consent to the data practices described in this policy.

1. Information We Collect

We may collect personal information that you provide to us directly, such as:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address, and payment information when you place an order.
  • Account Information: If you create an account, we collect your username, password, and any additional information you choose to provide.
  • Technical Data: Information about your device, internet connection, and browsing behavior, including your IP address, browser type, and operating system.

2. How We Use Your Information

Lewani uses the information we collect for various purposes, including:

  • To process and fulfill your orders.
  • To communicate with you about your account, orders, and promotional offers.
  • To improve our website and services, ensuring a better shopping experience.
  • To personalize your shopping experience by providing tailored content and recommendations.
  • To detect, prevent, and address fraud and other illegal activities.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described in this policy. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies).
  • Compliance with Laws: We may disclose your information when required by law or to protect our rights or the rights of others.

4. Data Security

We take the security of your personal information seriously and use appropriate measures to protect it. We implement a variety of security measures, including encryption, firewalls, and secure servers, to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights and Choices

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Opt-out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.

6. Cookies and Tracking Technologies

Lewani uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device when you visit our site. They help us analyze web traffic and personalize your experience. You can manage cookie preferences through your browser settings, but please note that disabling cookies may limit your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We do not control these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

Lewani reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Email: sales@lewani.com
Address: Deira Dubai, Al Riga